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Look for the "Forgot Login" button just below the login boxes. We will send you an email with your
details. These usually arrive in 1-3 minutes. If you don't receive an email from info@therasimplicity.com in that time, please check your spam and junk mail filters.
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If Chrome is opening pre made worksheets, you can disable this very easily (and temporarily)
To test if using Adobe Reader will give you more clear prints:
Disable the PDF viewer
To disable the built-in viewer, enter chrome://plugins in the address bar and click Disable underneath the entry for “Chrome PDF Viewer.” The Adobe Reader plug-in will automatically be enabled, if you have it installed.
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At this time, TheraSimplicity is only available in English. You can easily create materials in any language provided you have the correct keyboard, or know the appropriate shortcut keys.
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This is generally caused by an older browser. Please go here to review your browser info.Browser Help Page
Scroll up once you reach the page to see details. If you need further assistance from TheraSimplicity, you can send the details by filling in the form at the bottom of the page.
If your browser is current, then your browser may be having some cache problems. "Caching" is a way for things to load faster while you are on the internet. Rather than loading new content each time a page loads, certain items are saved to your computer. This can occasionally cause errors with websites. "Clearing the Cache" will fix most problems that suddenly occur within an area of the site that had previously worked fine. You can find out how to clear your cache for most browsers here: Cache Clear Page If you continue to experience difficulties with your browser after clearing your cache, please contact a member of our team at 1-800-906-8302.
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This is a design feature on Ipads to save space. Simply place two fingers on the screen at the same time and drag both them both up or down. If the whole screen moves, try lifting your fingers and lightly placing them back on the screen together. Once you get the hang of it, it becomes very easy to use.
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The Slideshow function allows you to make changes while the show is running. Simply click on the small + symbol on the right side of the window to access options.
Options Include:
- Size
- Speed
- Volume
- Shuffle
- Change Labels
- Save as MyDecks
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Absolutely not. All details that provide are only used by our staff for communicating with you on things such as tech support, newsletters and special offers.
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TheraSimplicity provides a number of short videos you can share. The links to these can be found here.
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TheraSimplicity is very cautious about our users privacy. Please check out a printable version of our current Privacy Policy here.
Privacy Policy
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You will need to disable the plugin that is built into Adobe Acrobat. It is called "Adobe Acrobat NPAPI Plug-in" This can occur any browser. The best way to find help for your particular browser is to google the following "Disable addons for (firefox, Internet Explorer, Chrome, safari)"
If you still need assistance, please do not hesitate to use our LiveChat at the top of the screen or call 1-800-906-8302
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Please go here to review your browser info. If you need further assistance from TheraSimplicity, you can send the details by filling in the form at the bottom of the page. Browser Help Page
Technical Details
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The latest version of Firefox includes a built in pdf viewer. Some users have found that using this new viewer makes their prints different. Differences included cutting off the bottom of page, landscape vs. portrait printng and more.
If you prefer to use another PDF viewer, like Adobe Acrobat, you can change the default PDF viewer. Go to Options > Applications, then find the listing for Portable Document Format (PDF). Under the Action column, you'll see that it's set for Preview in Firefox. Click the drop-down list to select an alternate PDF viewer.
See steps here with screenshots
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Recently we have changed the way individuals can look around our site. Instead of the ‘free trial’ you can click on the TRY ME button located on the home page of TheraSimplicity. With this button you will be able to navigate, create and see all that we have to offer. All works will have a watermark on them until an individual becomes a subscriber.
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